If you live in a community with a SmartKnox video intercom or LittleBird access readers with the NFC logo on the front, you can use your compatible smartphone to unlock your community’s access points. Compatible devices are iPhone 7 or newer, and Android phones newer than 2016. 

  1. While standing at a SmartKnox video intercom or LittleBird access reader, open the LittleBird mobile app on your mobile device. 

  2. Browse to the My Home (house) icon in the navigation bar and watch for your SmartKnox access point to appear on this screen. 

Note: If you do not immediately see your access point, refresh your app by dragging downwards on your device’s screen. 

  1. Tap the access point’s panel once it appears on your screen. 

  1. If you receive a prompt asking you to “Tap your device on the reader to access”, hold your mobile device closely in front of the signal icon on the front of the SmartKnox unit. If you’re trying to unlock a location with an access reader, simply hold your mobile device closely in front of the access reader.  You can also try moving your device from side to side.

  2. If a message stating “Connecting to the reader wirelessly” appears, simply wait for SmartKnox the access reader to recognize your device. This will take just a few seconds. 

  1. Tap the Okay button on the confirmation message that appears once the SmartKnox unit or access reader has successfully recognized your device. You have now unlocked the access point.