FAQ

Resident FAQ's

How do I control apartment unit automation if I have multiple units?
If you happen to be a resident of multiple units that have smart automation devices, you can switch back and forth between them using the "Switch Units...
Wed, 11 Mar, 2020 at 9:58 AM
How do I get into my unit if I've lost my phone?
If you're using a mobile entry system, it's natural to be concerned about what might happen if you lose your phone.  Fortunately, there are plen...
Wed, 11 Mar, 2020 at 9:58 AM
Why does it sometimes take a few seconds for a device to respond?
A variety of factors can affect the response time of the smart devices in your unit. We're constantly optimizing and streamlining to ensure the fastest...
Wed, 11 Mar, 2020 at 9:58 AM
How do I dim my lights from the LittleBird app?
If you click the ellipsis ("...") button on the Light switch on the app's home screen, you'll be taken to an additional screen that incl...
Wed, 11 Mar, 2020 at 9:58 AM
Why doesn't the Community Views section of the app show an exact count of people?
The Community Views feature of the LittleBird app is intended to provide you a general idea of how many people are using the common areas of your apartment ...
Wed, 11 Mar, 2020 at 9:58 AM
Can I bring my LittleBird application with me if I move to a new place?
LittleBird’s features are customized for every community we work with. Thus, the application is not transferrable to locations that are not already affiliat...
Wed, 11 Mar, 2020 at 9:58 AM
How do I redeem my community offers?
The "Offers" tab within the Property home screen provides you with an up-to-date list of deals and promotions being offered exclusively to residen...
Wed, 11 Mar, 2020 at 9:58 AM
How can I change/edit the name of a device?
If you have multiple smart devices in your apartment unit, you may want to change the names to make them easier to identify. To do this, select the ellips...
Wed, 11 Mar, 2020 at 9:58 AM
How to Get Technical Support
LittleBird makes it easy to get in touch with our technical support team to solve a problem with your devices or LittleBird mobile app. Using the suppor...
Tue, 8 Sep, 2020 at 4:09 PM